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  • What should be expected during a session, and is there any preparation required?
    During an Infrared Jade Sauna session, you can relax in a comfortable cocoon that gradually warms up. It's recommended to hydrate well before and after the session. Wearing loose, comfortable clothing and avoiding heavy meals beforehand can also enhance the experience. The environment is designed to promote relaxation and a gentle detoxifying sweat.
  • How often should Infrared Jade Sauna sessions be scheduled to see results?
    For optimal results, regular sessions are recommended, typically once a week, depending on individual wellness goals. Many clients report noticeable benefits, such as improved skin and relaxation, within the first few sessions, with more lasting effects developing over time.
  • Is the Infrared Jade Sauna safe for everyone?
    The Infrared Jade Sauna is generally safe for most people. However, those who are pregnant, have certain cardiovascular conditions, or are prone to heat sensitivity should consult a healthcare provider before use. Sessions are customizable in temperature and duration to accommodate individual comfort levels.
  • What are the main health benefits of the Infrared Jade Sauna treatment?
    The Infrared Jade Sauna treatment offers several health benefits, including detoxification, pain relief, improved circulation, boosted immune function, and enhanced skin tone. The infrared heat helps eliminate toxins, reduce muscle tension, and rejuvenate the skin, making it a well-rounded wellness treatment.
  • How does infrared heat differ from traditional sauna heat?
    Unlike traditional saunas, which heat the air around the body, infrared heat directly penetrates the skin and muscle tissue. This allows for a lower, more comfortable temperature while providing a deeper, therapeutic heat that promotes detoxification, relaxation, and improved circulation.
  • How long each session takes?
    Each treatment of a specific body part (depending on the size of the target area) usually takes between 15 to 45 minutes.
  • What to expect while having treatment?
    Treatments are described as a warm massage and have minimal to no downtime. Collagen and Elastin will continue to rebuild collagen for up to 4-6 months for complete results.
  • What do expect after each treatment?
    After each treatment, you may experience light redness to the skin for about 15 to 30 minutes, up to 24 hours. It is common to feel some light soreness and edema (fluid retention) in the treatment areas for a day or two. There isn’t any downtime; you can resume all of your usual activities, including exercise. It is critical to continue to stay hydrated to ensure the healing of the skin structures and the elimination of released fat.
  • How many treatments do I need?
    Most patients generally undergo between 4 to 6 consecutive treatments, occurring once every week or once every other week. Our experienced cosmetic providers and specialists will provide you with an individualized treatment plan to maximize results.
  • Who is this treatment suitable for?
    Exilis Elite (face and body contouring) is the best option for all ages and skin types as it is non-invasive and gentle. It benefits those who visibly show signs of aging on their face and neck or those with loose skin throughout their body. Exilis is an incredible treatment for reducing bulges and problematic areas that cannot be corrected through diet or exercise. This procedure is ideal for those who want noticeable results without surgery or downtime.
  • When can I expect to see results?
    Generally, the results are most visible after one month or the 3rd treatment. For many people, a noticeable improvement can be seen during the course of treatment.
  • What can I expect to feel during the treatment?
    According to patients, it feels like a slight tingling sensation like a sunburn, after applying the recommended numbing cream.
  • Is there any downtime?
    Microneedling treatments are minimally invasive and may cause redness or discomfort (much like a sunburn) for up to 24 hours.
  • Is Microneedling suitable for all skin types?
    Yes, our Microneedling treatment is suitable and effective for all skin types.
  • How to take care of your skin after undergoing Microneedling treatment?
    For the first 24 hours: avoid exercise, saunas, hot tubs, sunbeds, strong sunlight, and touching the treated area unnecessarily. Avoid makeup for 24 hours. If you must, only use 100% pure mineral powder makeup. During the first 24 hours post-treatment, it is recommended to use the recommended creams by our specialist. After 24 hours of your treatment, it is recommended to use sunscreen.
  • How fast will I see the result?
    You begin to feel tangible results right after the treatment. Positive results are usually visible two to four weeks after the last session and continue to improve for several weeks following the treatments.
  • Am I the right candidate for EMSculpt Neo?
    Anyone can benefit from the EMSculpt Neo procedure. You will be having a consultation session with our specialist before beginning your treatment to answer all your questions and concerns.
  • Is there any downtime?
    EMSculpt Neo is non-invasive and requires no recovery time or any pre/post-treatment preparation.
  • What does it feel like?
    The procedure feels like an intensive workout. You can lie down and relax during the treatment.
  • How long does each treatment takes?
    The treatment usually takes 30 minutes with a minimum of 4 to 6 sessions scheduled a few days apart (in some cases a week apart). Our specialist will assist you in providing a personalized treatment plan that works for you.
  • How many treatments do I need?
    For best results, you might need six to eight treatments, depending on each individual. Additional maintenance treatments once every six to 12 months may be needed. Treating a small area, such as the upper lip, might take only a few minutes. Treating a larger area, such as the back, might take several hours.
  • Does laser hair removal hurts?
    Laser hair removal does cause slight discomfort, but it typically causes much less discomfort than other forms of hair removal, especially waxing. Many individuals describe laser hair removal as akin to the feeling of a rubber band snapping against your skin.
  • Is laser hair removal right for me?
    Hair colour and skin type influence the success of laser hair removal. For example, it is most effective for people who have light skin and dark hair because the laser beam targets the pigment (melanin) in the hair. But with our advanced device, laser hair removal is still an option for people who have darker skin. We do not recommend treatment for white, grey, or red hair because the laser can’t detect the lighter hair.
  • What should I do before and after each session?
    Before laser hair removal, the hair in the treatment area might be trimmed with a razor. You’ll also be given special goggles to protect your eyes from the laser beam. After laser hair removal, avoid sun exposure — both natural sunlight and tanning beds. When your skin has healed, use sunscreen whenever you’re in the sun. You may notice hair shedding in the first few days and weeks after treatment.
  • What to expect during my treatment?
    You might notice redness and swelling for the first few hours after laser hair removal. To reduce any discomfort, apply ice to the treated area.
  • How does OxyGeneo Facial feels?
    An OxyGeneo® treatment feels like a massage for the face. The exfoliation is described as very refreshing and comfortable and, because there is no vacuum procedure (like with other facial devices) the overall treatment is more soothing and relaxing. Many clients fall asleep and wake feeling rested and rejuvenated. More sensitive skin type clients may have a warm sensation on the skin during the first part of the treatment.
  • Is there any downtime with OxyGeneo Facial?
    The OxyGeneo® treatment has no downtime and the skin looks and feels great right after the treatment. If you have an upcoming event, schedule your OxyGeneo® treatment on the same day or a day before and the effect will be well visible during the event.
  • Does OxyGeneo Facial work on acne?
    Because the exfoliation isn’t irritating and because the OxyGeneo® is a non-vacuum device, you can treat areas of the face affected by simple acne. Consult with your OxyGeneo® technician about your specific skin concerns.
  • How often can I receive OxyGeneo Facial?
    There is no set number of times you can receive a facial, although we recommend once a week treatments for sun damage and acne concerns, and once a month treatments for long-term anti-aging maintenance.
  • When can I see the results after OxyGeneo Facial treatment?
    You will see improvements in your skin immediately after treatment! OxyGeneo leaves the skin feeling fresh and soft, while giving you a smooth, shiny and radiant glow.
  • Is Sylfirm X RF Microneedling painful?
    Sylfirm X RF Microneedling is generally well-tolerated by most individuals. The treatment may cause some mild discomfort, similar to a tingling or prickling sensation. However, a topical numbing cream will be applied before the procedure to minimize any potential discomfort.
  • Is there any downtime associated with Sylfirm X RF Microneedling?
    This is a minimally invasive treatment that requires little to no downtime. Some redness, swelling, or mild sensitivity in the treated area may occur immediately after the procedure, but it generally subsides within a few hours to a couple of days. Patients can resume their regular activities shortly after the treatment.
  • How many sessions of Sylfirm X RF Microneedling are recommended?
    The number of recommended sessions may vary depending on individual skin concerns, goals and age. Typically, a series of 3 to 4 treatments, spaced 4 to 6 weeks apart, is recommended for optimal results. However, this can be discussed and determined during a consultation with our specialist.
  • How long will my Sylfirm X RF Microneedling results last?
    The results are long-lasting and can be maintained for months with diligent skincare and sun protection. However, the aging process will continue, and additional treatments will be required for maintenance.
  • How do I care for my skin following my Sylfirm X treatment?
    Following your treatment, your skin will be slightly red for several hours. There may be a few areas of pinpoint bruising. You may apply products that promote barrier repair, recommended by our specialist. The day following your treatment, you may gently cleanse your skin and apply a barrier repair product and tinted mineral sunscreen. Avoid the use of active ingredients (such as retinol, salicylic or glycolic acid, and vitamin C serum) for about a week.
  • When can I see the results?
    In most cases, a few hours after the treatment, but usually appear within 24 hours of each session.
  • How does Botox work?
    Small amounts of the product are injected into the skin to relax targeted facial muscles. As the muscle relaxes, the overlying line or wrinkle becomes less noticeable.
  • Does Botox treatment hurt?
    No, Botox treatment is not painful. Some patients compare the injections to a tiny prick or pinch.
  • How many treatments will I need?
    You will see improvements after a single treatment. As the effects of the injectable wear off, your skin will return to its pre-treatment appearance. We see many patients who return every three to six months for repeat treatment to maintain the effects.
  • How long do the results last?
    Results vary, but most patients see improvements lasting for three to six months.
  • Is nutrition coaching only for weight loss?
    No, nutrition coaching addresses a wide range of goals, including weight management, muscle gain, improved athletic performance, better energy levels, managing health conditions, and establishing a healthier relationship with food.
  • Can nutrition coaching help me achieve my health and fitness goals more effectively?
    Nutrition coaching plays a crucial role in helping you achieve your health and fitness goals in a more effective and sustainable way through Personalized Guidance, Expert Knowledge, Goal Setting, Meal Planning, Addressing Emotional Eating, Long-Term Sustainability and many more.. . Our nutrition coach serves as a supportive partner who guides you through the complexities of nutrition, helping you navigate challenges and empowering you with the knowledge and tools to achieve your health and fitness goals effectively.
  • How long does nutrition coaching last?
    The duration of nutrition coaching varies based on individual goals and needs. It can last anywhere from a few weeks to several months, depending on the complexity of your goals.
  • Can nutrition coaching help with weight loss?
    Yes, nutrition coaching can be effective for weight loss by providing personalized strategies that promote gradual, sustainable changes in eating habits and behaviours rather than restrictive diets.
  • How can nutrition coaching help me?
    A nutrition coach offers expertise and guidance to help you make informed food choices, set achievable goals, overcome challenges, and create a sustainable and balanced eating plan that aligns with your lifestyle and objectives.
  • How long does a BLT Cellutone treatment session take?
    A typical BLT Cellutone session lasts about 30 minutes, making it a quick and convenient option for anyone.
  • How many BLT Cellutone sessions are required to see results?
    The number of sessions needed varies from person to person, but many individuals undergo a series of 4 to 6 treatments, often spaced a week or two apart, to achieve optimal results.
  • Is there any downtime after a BLT Cellutone treatment?
    No, there is usually no downtime associated with BLT Cellutone treatment. You can typically resume your normal activities immediately after the treatment.
  • Who is a suitable candidate for BLT Cellutone treatment?
    BLT Cellutone treatment is often suitable for individuals looking to improve the appearance of their skin and reduce cellulite.
  • Is BLT Cellutone treatment painful?
    Most people describe BLT Cellutone treatment as comfortable and relatively painless. Some may experience mild discomfort or a tingling sensation during the procedure, but it's generally well-tolerated.
  • Is there any free consultation session before my treatment begins?
    Yes, whether you are looking to receive a beauty treatment or choose to get one of our health and wellness services, you will receive a free consultation to tailor a personalized treatment plan for you before your treatment begins with us.
  • How can I book my first appointment?
    If this is your first time booking a service with us or you're a returning client, you can simply contact us via phone or email address to book your first session with us. Phone: (778) 650-0335 Email: info@figureandfood.com
  • What is your return/refund policy?
    For any reason you are not satisfied with our services, we will assist you with a return/refund based on our return/refund policy.
  • How can I join your membership program to save on treatments?
    Figure and Food provides a membership program that offers tons of benefits to our loyal clients. We highly recommend that you become a member of the Figure and Food family to enjoy the members-only benefits such as: Exclusive discounts, product launch, skincare and wellness educational events, and many other benefits available for you to view on our become a member page.
  • What is your cancellation/rescheduling policy?
    In any unforeseen scenario that you'd like to cancel or reschedule your appointment, we highly recommend contacting us at least 48 hours before your appointment to avoid losing your appointment session.
  • What services are eligible for up to a 50% discount?
    Services eligible for up to a 50% discount include Sylfirm X RF Microneedling, EMSculpt Neo, Exilis Elite Skin Tightening, Laser Hair Removal, OxyGeneo Facial, Body Assessment, and Nutrition and Diet Planning.
  • Can I customize my own packages?
    At the moment, we do not offer personal customization for each package. However, we're more than happy to accommodate services for individuals with special needs.
  • Is there any fixed term for each package?
    Each package comes with a specified duration to ensure you achieve the best results tailored to your needs. For Essential and Premium packages, the duration is 6 months, while the Ultimate package requires a commitment of 12 months. This timeframe is designed to optimize the effectiveness as treatments synergize to address your specific needs.
  • Can I include my friends and family in my package?
    Each package is uniquely tailored to your individual needs and goals and is not intended to be shared with others. However, you're welcome to bring a plus one to your consultation sessions for your convenience.
  • What is your cancellation policy for each package?
    For all packages, you have 30 days from the date of your first complimentary consultation session to cancel or upgrade your package.
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